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Pet industry · Custom software

How BarkIQ launched a platform its biggest breeders run on

BarkIQ builds software for professional dog breeders. Its biggest breeders were taking deposits by text and sending health records by email, so we built the platform they now run their programs on, live in eleven weeks.

A breeder’s dashboard in BarkIQ: the kennel’s dogs and litters, and the buyer pipeline with each buyer’s puppy, the deposit paid and the balance due. A demo kennel and buyers.
From signed scope to production
11 weeks
From signed scope to production
Breeding programs live at launch
3
Breeding programs live at launch
Puppy reservations paid through it in the first 90 days
150+
Puppy reservations paid through it in the first 90 days
Milestones delivered on the date in the proposal
5 of 5
Milestones delivered on the date in the proposal

The challenge

BarkIQ’s breeders kept health records and pedigrees in spreadsheets, answered buyers by text, and took deposits through payment apps. Final payments were reconciled by hand at the end of every litter.

Then the two largest breeding programs it was signing made a platform a condition of joining: their own logins, their own staff, and a portal for their buyers. Their next litters set the date. Two agencies had already tried; one ran over budget, the other delivered a prototype that could only handle one breeder at a time.

“Every milestone landed on the date in the proposal, and we only paid for work we’d already signed off. After two agencies that ran over budget, that alone was worth it.”
Jerry YangFounder, BarkIQ

What we did

We spent the first two weeks with BarkIQ’s team and the kennel managers at both programs, mapping every step from waitlist to go-home day. The proposal that came out of it was a fixed price for five milestones, each with a date.

The platform was built for many breeders from the first commit: every program gets its own workspace, staff and permissions, and BarkIQ’s admins see across all of them. Each milestone went up on a staging link for BarkIQ to test before they signed it off.

The result

The platform went live a week before the first litters went home, and both programs signed on. Breeders stopped chasing deposits by text; dogs, records, buyers and payments now sit in one place for everyone.

It now sells for BarkIQ too. The buyer portal is in every demo to new breeders, and the next two moved their whole programs over in their first month.

BarkIQ’s buyer portal on a buyer’s phone: their reserved puppy with its photo, the go-home date, the health packet to download, and the deposit marked paid with the balance due. A demo buyer.
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